Complete support for your office to prescribe HYALGAN® with confidence

Quick Turnaround (2 business days or less)

Patient-specific Benefits Investigation

Prior Authorization Applications and Renewals

Appeals Assistance

Specialty Pharmacy Triage

Real-time enrollment status updates

Allows for maximized visibility and the insight necessary to track a referral’s journey throughout the fulfillment process.

Support hotline 1-866-749-2542, Option 2

  • Reimbursement support
  • Physician support services

Available Monday-Friday, 9 AM to 8 PM ET
Fax: 1-877-447-9734
For patient insurance verification, register/login to: www.fidiacomplete.com

Access necessary resources for reimbursement

The HYALGAN® Patient Assistance Program (PAP)

Patients who meet the eligibility criteria may receive HYALGAN® at no charge. In order for a patient to be eligible for the HYALGAN® PAP, she or he must meet the following eligibility criteria:

  • They must be a legal US resident
  • They must have an annual income at or below 250% of the Federal Poverty Line
  • They must not have any public or private prescription drug insurance

2021 Poverty Guidelinesa

aSOURCE: https://aspe.hhs.gov/poverty-guidelines
The typical turnaround time for an application related to Reimbursement or PAP is less than 48 hours. If the patient is approved for Patient Assistance, the product then ships via FedEx 2-day to the physician’s office.